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Company informaton

Company information was provided by: 

Recent or current employee

Last updated: 

Mar 6, 2023

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Company Mission/Vision

Our evidence-based, intensive programs set clients and families up for long-term success
Therapy once a week isn't always enough. Charlie Health's Intensive Outpatient Program (IOP) combines supported groups, family therapy, and individual therapy into a series of personalized sessions multiple times per week. Our experts use research to address mental health struggles at their roots.

Venture Capital-backed


Series B

More than 200

# Full Time Employees

Payer / Health Plan,Hospital / Health systems

Primary Customers

More than 200

# Mental Health Professionals

Current/Recent Therapist Employees - Satisfaction Ratings 

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Would You Recommend (0/no to 10/yes)
Clinical Leadership
Company Leadership
Respect for Clinical Voice
HIPAA compliance
Clinical Input
Care Model
Measurement Based Care
Clinical Escalations
Legal Questions Answered
Charlie Health
Therapist Ratings
Therapist Written Reviews

Current/Recent Therapist Employees - Written Reviews

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If Don't Recommend, Why?
Important To Know
Anything Else?
Charlie Health
Leadership is very distrustful of their work force. Environment can feel punitive instead of celebrative or valuing. Founders are obsessed with metrics-- everything has to be quantifiable. Therapists held liable for things that go wrong even if it were out of their control. Therapists are discussed as "lazy" by leadership. Company recently uploaded spy software to employee computers to track productivity and make sure therapists are working their hours. Lots of micromanagement and documentation around hours, often checked and asked to be justified.
There is a push to have therapists opt-in to doing 32 direct hours per week. If you haven't scheduled the required 28 hours then you are expected to sit in on groups or pick up other overflow tasks. Extra tasks (serving on DEI committee) aren't counted toward those. Clinical Directors need to be fully bought in to metric style of supervision.
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