Lyra | Therapists in Tech

Disclaimer: Therapists in Tech does not endorse or vouch for the information on this page. We are publishing information that has been shared with us directly by company representatives and/or Therapists in Tech community members.

Company informaton

Company information was provided by:

Recent or current employee

Last updated:

Mar 6, 2023

Are you a company representative (usually someone in clinical leadership, HR, People Ops, or Talent)? Provide your company information using the survey here, or submit an update to the existing information here.

Are you a therapist or employee at this company? Let us know here if you see information that is not correct and we will do our best to fix it. You can also scroll down to read therapist reviews and find out how to submit a review of your own.

Company Mission/Vision

Our mission is to transform access to life-changing mental health care
Lyra blends the best providers, advanced technology, and a steadfast commitment to quality care for all.

Venture Capital-backed

Funding

Series D or later

More than 200

# Full Time Employees

Employers

Primary Customers

More than 200

# Mental Health Professionals

Are therapists at this company generally providing 50-minute, in-person or video-based therapy services, or is there some specialization/innovation to the way they do most of their clinical work?

No, there is some specialization/innovation to the therapists' work

If there is some specialization / innovation, please describe:

Blended Care Therapy program for W2 clinicians working with less severe clients. Blended care therapy = shorter sessions & giving the client Lyra resources to review between sessions. Clients are referred to traditional therapy if their clinicial presentation is more moderate/severe.

Are therapists generally hired as W2 employees, 1099 contractors, or both?

Both

Are therapists eligible for employment if they require supervision, or does the company only hire independently licensed clinicians?

We hire therapists who require supervision and provide them with formal clinical supervision

How many hours per week are therapists expected to provide client-facing, direct clinical services (assuming they have a FULL caseload)?

Are starting therapist salaries adjusted based on geography or cost of living?

Yes

Are starting therapist salaries adjusted based on professional degree/training background?

Yes

What would the starting salary be for a full-time, independently licensed, masters-level therapist doing 100% clinical work? Please give an estimate or range.

$62000-$84000 for w2 therapists

What is the salary range or where can prospective therapists find more information on salary?

Does this company offer bonuses to therapists? If yes, what is the bonus based on?

For w2: if you see 24-26 clients per week (averaged per quarter), you receive a 2.5k bonus per quarter; if you see 26+ clients per week, you receive a 5k bonus. If clients demonstrate improvement upon graduation as (measured by PHQ-9/GAD), you receive $90 per client.

What policies and/or practices does the company have in place to ensure equitable pay?

Are W2 therapists granted stock options as part of their compensation package?

Yes, all W2 therapists are granted stock options

Does your company stock options agreement include clawback rights for vested equity granted to employees after they leave the company or for any other reason?

What is the monthly employee cost of health insurance on your cheapest plan?

What is the annual deductible on your cheapest health insurance plan?

On the lowest cost health insurance plan (or through the company EAP), how many mental health outpatient sessions are covered and what is the copay?

Do you offer any other mental health benefits such as an EAP program or digital health subscription? If yes, please describe:

Access to therapy sessions through Lyra

Is there a remote work stipend, and if so, what is it?

$100 per month for internet and related expenses

How many days of paid time off are offered to W2 clinicians?

20 days of vacation time per year (accrued)
11 paid holidays (therapists are not required to work any holidays)
Eligible for parental leave after 1 year of employment

How many paid sick and/or mental health days are offered to W2 clinicians?

40 hours of sick time per year (front-loaded)

Does your company have any other protocols to assess and prevent clinician burnout, above and beyond the benefits mentioned above?

Weekly consultation groups

Does this company offer free CEUs or a stipend for continued clinical education?

Yes, free CEUs

Does this company offer professional development stipends and/or professional development opportunities outside of clinical development for therapists (e.g., leadership training)?

For w2: 8 hours of paid time off for CEUs or other forms of training

Do therapists at this company have opportunities for salary increases, promotions, and professional advancement?

It depends

Please describe:

Does the growth plan use data that is objective, measurable, and transparent? Please describe:

How many people on the board of directors are from marginalized or under-represented groups (in terms of gender, race, LGBTQ+ identity, disability status, etc.)?

What percent of the company leadership/executive team are from marginalized or under-represented groups?

What percent of the clinical leadership (managers and above) are from marginalized or under-represented groups?

Anything prospective therapists should know about DEIB at this company?

Do therapists have the opportunity for local/regional or company-wide in-person gatherings, sponsored by the company?

Do you collect ratings of employee satisfaction or company culture? If yes, can you share any data on the clinical/therapy team overall employee satisfaction?

What else would draw therapists to this company over other healthcare or tech companies?

For contractors: Full autonomy as a therapist; not required to use their EMR. Free CEUs.
For w2 therapists: Therapists feel heard, valued, like an important part of the company. Flexible in terms of schedule-- you could schedule on weekends or evenings if that works better for your schedule (as long as you attend the required meetings).

Current/Recent Therapist Employees - Satisfaction Ratings

If the tables below are blank, we have not received any therapist reviews.

If you are a therapist and a current or recent employee of this company, head to the Therapists in Tech slack community (join here if you are not a member already), join the #company-reviews channel, and fill out the survey pinned to the top. We do not post the survey link publicly to ensure data integrity.

Date	Company	Would You Recommend (0/no to 10/yes)	Clinical Leadership	Company Leadership	Respect for Clinical Voice	Ethics	HIPAA compliance	Tech	Clinical Input	Care Model	Measurement Based Care	Clinical Escalations	Legal Questions Answered
05/02/2023	Lyra	3	Satisfied	Dissatisfied	Dissatisfied	Very satisfied	Very satisfied	Satisfied	Dissatisfied	Dissatisfied	Ok	Satisfied	Satisfied
03/06/2023	Lyra	7	Ok	Satisfied	Satisfied	Ok	Ok	Satisfied	Very dissatisfied	Satisfied	Very satisfied	Very dissatisfied	Very dissatisfied
02/07/2023	Lyra Health	7	Satisfied	Satisfied	Satisfied	Very satisfied	Very satisfied	Satisfied	Ok	Very satisfied	Very satisfied	Satisfied	Very satisfied
10/14/2022	Lyra	0	Very dissatisfied	Ok	Very dissatisfied	Satisfied	Very satisfied	Very satisfied	Very dissatisfied	Ok	Dissatisfied	Dissatisfied	Very dissatisfied
10/05/2022	Lyra Health	8	Ok	Satisfied	Satisfied	Very satisfied	Very satisfied	Very satisfied	Ok	Satisfied	Very satisfied	Ok	Satisfied
	Lyra Health	4	Ok	Satisfied	Very satisfied	Ok	Satisfied	Ok	Satisfied	Satisfied	Ok	Ok	Ok

Therapist Ratings

Therapist Written Reviews

Current/Recent Therapist Employees - Written Reviews

This table is difficult to read on cell phones. We recommend using a desktop or laptop.

Date	Company	If Don't Recommend, Why?	Important To Know	Anything Else?
05/02/2023	Lyra	I would hesitate to recommend being in Lyra's provider network due to Lyra's lack of flexibility regarding telehealth and PsyPACT as well as difficulty getting a rate increase.	They prefer an evidence-based short-term model of therapy - though many clients have 20+ sessions per year via Lyra. I do feel they are very ethical, organized and stable as a company.	I worked as a Lyra network provider - 1099 employee
03/06/2023	Lyra	-referrals falling off -increased hiring of in house staff	You must use at least one empirically sound therapy method. You must not use others in treating pts.	#ERROR!
02/07/2023	Lyra Health	I may be hesitant to refer them to become a therapist for the video platform due to the way that they engage in their bonus structure. I think it’s a better option for people who are contractors And have gladly referred them to that program due to its compensation and flexibility.	It’s a great place to work if you work on the corporate side (Lyra Health) - benefits are good and work life balance is good. Clinical leadership on the therapy side can be political and not always vested in the best interest of the therapists and supervisors. Coaching seems to be much more coach centric and focused on taking care of the coaches.
10/14/2022	Lyra	They don’t value their clinicians	You will just answer phones and won’t be valued.
10/05/2022	Lyra Health	It depends on the department. Some departments are run more effectively and compassionately than others	Therapists are encouraged to work off performance based pay unless they’re contracted. There is a bonus structure.
	Lyra Health		As a therapist you’ll be delivering time-limited, evidence-based treatments.